Aiden

Support

Frequently Asked Questions

Everything you need to know about Aiden, AEO, and optimizing your website for AI search engines.

General

What is Aiden?+
Aiden is an AI-powered SEO and AEO (AI Engine Optimization) manager. It uses autonomous AI agents to analyze your website, track how AI search engines like ChatGPT, Perplexity, and Google AI Overview reference your content, and generate actionable optimization plans you can execute with one click.
What does AEO mean?+
AEO stands for AI Engine Optimization. It is the practice of optimizing your website so that AI-powered search engines — such as ChatGPT, Perplexity AI, Google AI Overview, and Claude — cite, recommend, or reference your brand when users ask relevant questions. AEO is the next evolution of SEO, focused on visibility inside AI-generated answers rather than traditional blue-link rankings.
How is AEO different from traditional SEO?+
Traditional SEO optimizes for ranking in Google's blue-link results. AEO optimizes for being cited inside AI-generated responses. The key differences: AI engines prioritize structured, authoritative, and frequently-referenced content; they pull from sources differently than Google's PageRank; and visibility is measured by citation rate rather than click-through rate. Aiden handles both SEO and AEO together because they reinforce each other.
Who is Aiden built for?+
Aiden is designed for marketing teams, founders, and SEO professionals who want to stay visible as search shifts to AI. Whether you run an e-commerce store, a SaaS product, a local business, or a media site, Aiden helps you understand and improve how AI search engines present your brand.

How It Works

How does Aiden analyze my website?+
When you enter your domain, Aiden's AI agents crawl your publicly accessible pages and run a multi-layered analysis: technical SEO audit, content quality assessment, schema markup evaluation, AI citation tracking across major AI engines, and competitive benchmarking. The entire diagnosis takes about 60 seconds and produces an AEO Health Score with detailed findings.
What AI search engines does Aiden track?+
Aiden tracks citations and visibility across ChatGPT (OpenAI), Perplexity AI, Google AI Overview (SGE), Claude (Anthropic), and Microsoft Copilot. The number of engines depends on your plan — the Free tier covers 2 engines, Starter covers 4, and Growth covers 6.
What are Aiden's AI agents?+
Aiden uses 10 specialized AI agents that work autonomously: Domain Analyzer, Keyword Discovery, Technical Fixes, Content Optimizer, GEO Booster (schema and structured data), Freshness Check, Community Scout, Outreach Agent, Competitor Intel, and Monitor. Each agent handles a specific aspect of SEO and AEO optimization. On paid plans, these agents generate ready-to-implement deliverables.
What is an Action Plan?+
After diagnosing your site, Aiden generates an Action Plan — a prioritized list of specific changes to improve your AI search visibility. This includes technical fixes (meta tags, schema markup, page speed), content recommendations (topics to write, pages to update), and AEO-specific optimizations (FAQ schema, citation-friendly formatting). On the Growth plan, many of these actions can auto-execute via CMS integration.
What does auto-execute mean?+
On the Growth plan, Aiden can connect directly to your CMS (WordPress, Webflow, and more) and automatically implement certain optimizations — like adding schema markup, updating meta descriptions, or publishing content drafts — without you needing to copy-paste. You review and approve each change before it goes live.

Pricing & Plans

Is there a free plan?+
Yes. Aiden's Free plan gives you a full AEO Diagnosis and Health Score Report with no credit card required. You can analyze your site and see exactly where you stand in AI search before deciding to upgrade.
What is included in the Starter plan?+
The Starter plan ($199/month) includes everything in Free plus: an Action Plan with technical, content, and AEO fixes; 50 prompt tracking across 4 AI engines; 3 AI-generated content drafts per month; monthly reports; and 1 competitor tracked. It is designed for teams ready to start optimizing.
What is included in the Growth plan?+
The Growth plan ($599/month) includes all 10 AI agents, auto-execute via CMS connection, 200 prompts tracked across 6 AI engines, 10 content drafts per month, weekly reports with Slack integration, 3 competitors tracked, and Community and Outreach agents. It includes a 7-day free trial.
Can I cancel anytime?+
Yes. All Aiden plans are month-to-month with no long-term contracts. You can cancel from your account settings at any time. Your access continues until the end of your current billing period.
Do you offer annual billing?+
Yes. Annual billing saves you 20% compared to monthly pricing. You can switch between monthly and annual billing from the pricing page.

Data & Security

Is my website data secure?+
Yes. Aiden uses encryption in transit (TLS 1.2+) and at rest. Your analysis data is stored securely in your account and is never shared with other users. We only crawl publicly accessible pages — we do not access password-protected areas unless you explicitly provide credentials.
Does Aiden store my content?+
Aiden stores the analysis results and generated recommendations in your account so you can reference them over time. If you delete your account, all associated data is removed within 30 days.

Still have questions?

We’re happy to help. Reach out and we’ll get back to you within 24 hours.

Contact Support