Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you create an account, subscribe to a plan, or contact us, we may collect:

• Name and email address
• Company name and website URL
• Billing information (processed securely by Stripe; we do not store full payment card numbers)
• Communications you send to us (support requests, demo inquiries, feedback)

1.2 Information Collected Automatically

When you access the Service, we automatically collect:

• Device and browser type, operating system, and IP address
• Pages visited, features used, and timestamps
• Referring URLs and search terms
• Cookies and similar tracking technologies (see Section 6)

1.3 Website Data You Submit for Analysis

When you submit a domain for analysis, our AI agents crawl publicly available pages on that domain to generate SEO and AEO insights. We store the analysis results (rankings, citation data, keyword performance, and generated recommendations) in your account. We do not access pages that require authentication unless you explicitly provide credentials.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service, including AI-powered SEO/AEO analysis
• Process transactions and manage your subscription
• Send transactional communications (account confirmations, billing receipts, analysis reports)
• Respond to your inquiries and provide customer support
• Improve and personalize the Service through usage analytics
• Detect and prevent fraud, abuse, or security incidents
• Comply with legal obligations

We do not sell your personal information to third parties.

3. How We Share Your Information

We may share your information only in the following circumstances:

• Service Providers: Third-party vendors that help us operate the Service (e.g., Stripe for payment processing, Supabase for database hosting, Vercel for web hosting, Anthropic for AI model inference). These providers are contractually required to protect your data.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• With Your Consent: When you explicitly authorize us to share information with a third party.

4. Data Retention

We retain your account information and analysis data for as long as your account is active or as needed to provide the Service. If you delete your account, we will remove your personal information within 30 days, except where retention is required for legal or legitimate business purposes (e.g., billing records). Anonymized, aggregated data may be retained indefinitely for analytics and product improvement.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS 1.2+), encryption at rest, access controls, and regular security audits. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security, and you use the Service at your own risk.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to maintain session state, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser. Disabling cookies may limit certain features of the Service.

We may use the following types of cookies:

• Essential Cookies: Required for authentication and core functionality.
• Analytics Cookies: Help us understand how visitors interact with the Service.
• Preference Cookies: Remember your settings and choices.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Export your data in a portable format
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at support@goaiden.ai.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As noted above, we do not sell your personal information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses or equivalent mechanisms as required by applicable law.

10. Children’s Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 16, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: